Die auf dieser Seite vorgestellten Drittanbieter agieren auf nichtkommerzieller Basis und ohne Provisionsvereinbarungen. 21+. Glücksspielprobleme? Rufen Sie 1-800-GAMBLER an.

HomeForumDiskussionen über BeschwerdenRetaliation due to filed complaint

Retaliation due to filed complaint

4.362 Ansichten 1 Antwort |
vor 3 Jahren
|
Einen Beitrag hinzufügen
vor 3 Jahren
usde

Just curious if anyone has ever filed a complaint on this site and had other casinos retaliate against you because of it. Just seems like you run into same customer service agents in different casinos and that they may hold grudges. Not saying they do, Im just curious if anyone has experienced this. My situation is I have filed a complaint over not honoring bonuses at one site and than tonight at another site I noticed the machine didn’t pay me twice in a row. I am currently in contact with customer service and sent them all my screenshots and their first response was it wasn’t a winner. When I asked to explain they said it would be sent to gaming department. After doing a little more digging I noticed that I have lost a lot on that site. More than normal in my opinion but what can you do. Trying to give them time to look into but don’t know how long is long enough. Pretty sure they’ll come back with game malfunction and from what I have read, ain’t nothing you can do about that. Hope it works out.

JasonJ41583
vor 3 Jahren
usde

It's quite simple. Some casinos are part of the same group. They have the same owner, some companies even own more than 20 brands and they share information about players between each other, some casinos share the customer support and other departments as well.

So it can theoretically happen to you that you play in a casino regarding your issue and then you contact another casino regarding something else and you end up talking to the same agent.

I saw a screenshot here few days ago when I player contacted the casino XY regarding something and the first message from the customer support agent was "Welcome to Mystake Casino" even though the player played in another casino and contacted the support through the casino website.

Einen Beitrag hinzufügen

flash-message-reviews
Die User-Bewertungen – Schreiben Sie eigene Casinobewertungen und teilen Sie Ihre Erfahrungen
Trustpilot_flash_alt
Was halten Sie von Casino Guru? Ihr Feedback teilen
PP Forum Xmas Competition flash 2025
Jetzt mitmachen beim großen Weihnacht-Wettbewerb mit Pragmatic Play - Preise im Wert von € 2.000 warten auf Sie!

Folgen Sie uns in den sozialen Medien – Tägliche Posts, Boni ohne Einzahlung, die neuesten Spielautomaten und vieles mehr

Abonnieren Sie unseren Newsletter über die Boni ohne Einzahlung, kostenlose Turniere und vieles mehr.