vor 2 Jahren
Das schlechteste Casino, das ich je online gespielt habe. Kunden nicht bezahlen
Automatische Übersetzung
Slot Planet zahlt keine Kunden
vor 2 Jahren
Hi, I could see, you have already submitted the complaint regarding your issue. Let's wait for casino answer now, but I would say that is always good to cooperate as much as possible with the casino. I understand that players are annoyed sometimes because the verification process is lengthy, but but such procedures are often unavoidable. I hope all will be solved soon.
Bearbeitet durch den Verfasser vor 2 Jahren
vor 2 Jahren
Hello,
I checked your complaint briefly and found that you have a problem with proof of address, right?
Any chance that you can provide an alternative document, other than a phone bill?
It is always wise to cooperate, mostly it's more time efficient. I can understand that you feel that all casinos must apply the same standards for KYC, actually, they don't. Among others, even the license can affect how "precise" the KYC would be.
I would reconsider this: "I have already sent my documents everything you asked for I will not send anything else"
vor 2 Jahren
Andere Beweise habe ich nicht. Danach belegen schon meine Adressen. Nur dieses Casino, das nicht alles akzeptiert hat, um den Wert zu halten, und der Kunde spielt und verliert.
All dies hätte bereits gelöst werden können
Ich warte auf meine Anzahlung
Automatische Übersetzung
vor 2 Jahren
Well, I can't decide whether all this could have already been resolved, because the KYC must be passed in order to get the winnings. It makes me think that it would be best to wait for the complaint, the timer is almost at zero.
Furthermore, four days ago in the complaint, you wrote that you were waiting for the winnings to be paid, now it's "await my deposit"
What is it then, please?
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