Ich kann meine Gewinne nicht abheben

I can't withdraw. I'm not allowed to do it through Oxxo or Spei. It says that by making the deposit through Oxxo the withdrawal should be the same, but I can't do it in any way.

No puedo retirar no se me permite hacerlo por oxxo ni por spei, dice que por hacer el depósito por oxxo el retiro debe ser igual pero no puedo hacerlo se ninguna forma

Hey, first I need to know which casino we're talking about. 

What you're describing is true, and that means players should often withdraw the same way they deposited. What's the problem with not being able to withdraw using the same method you used to deposit? Did the casino tell you anything? 

Did you try asking them what other payment method would be suitable?

I always deposit with crypto for easy deposit and withdrawal one the wallet is linked manually

Hello. The thing is that Jaro responded to someone else who is experiencing a casino issue. Are you familiar with how public forums work? If not, I will help with that.

I saw your other comments, and it appears that your main topic is the crypto wallet, which is not always the case with the others, if you get my drift.