Hitnspin Casino vertiviezierung

So I signed up there and after playing there for almost a year I won something. Now I have to verify my account there and that's where my problem arises. The account I used to deposit money there was closed because I changed banks. When I asked for a bank statement the bank sent me an email saying that the account had been closed and I no longer had access to it and wrote to the casino about transactions. I wrote to the casino several times explaining that I had since changed accounts and no longer had access to my old account. First they asked for proof that the account had been closed, which I also submitted, and hours later when I wrote to support again they insisted on a bank statement and I had to explain it again and again. I'm not getting anywhere. What should I do?

Verstehe ich also richtig, dass dies der einzige Grund ist, warum Ihr Konto nicht verifiziert wird, richtig?

Aber wie lange geht das schon so?

Unser Beschwerdeteam könnte tatsächlich versuchen, in Ihrem Namen mit dem Casino zu kommunizieren und bei der Lösung dieses Problems behilflich zu sein, wenn Sie dies wünschen.

Reichen Sie einfach hier eine Beschwerde ein und wir schauen uns die Situation gemeinsam an.

Folgen Sie dazu diesem Link .

Wenn wir Ihnen beim Einreichen einer Beschwerde irgendwie behilflich sein können, lassen Sie es uns bitte wissen.