ForumDiskussionen über BeschwerdenFortunejack stole 2600 usdt from me

Fortunejack stole 2600 usdt from me

vor 4 Monaten von sportbeting84
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1034 Ansichten 7 Antworten |
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vor 4 Monaten

I tried to make a withdraw, and the company decided that I'm a person who I'm not, so they have decided unilaterally and immediately to close my account with all my profits, which were approximately 2600 usdt


They do not have any proof of IP, country of connection, mobile device, nothing of that


I demanded them to return the profits obtained by playing with them legitimately, but they dont answer no more emails and closed my account definetly


stay away from this robbers and scammers

sportbeting84
vor 4 Monaten

I have seen your complaint here with our team, but to tell you the truth, I do not completely understand the reason for blocking the account. What do you mean by saying that: "the company decided that I'm a person who I'm not", please? Could you be more specific, please?

vor 4 Monaten

they mailed me this:


sportbeting84,


We are contacting you in regards to your account status. FortuneJack strictly enforces its policy of not allowing multiple accounts, and your account has been found to be associated with at least one additional account, which is considered illegitimate use of our website.

 

In direct accordance with our Terms & Conditions, winnings obtained by a player found to have multiple accounts are considered illegitimately obtained and will not be credited to the player's account and/or voided. This applies to any additional Games or Services that you participate in with funds obtained from illegitimate website use.

 

Failure to meet the requirements of FortuneJack's security policies can result in any or all of the following security procedures:


- Withhold all active transactions until further notice.

- Withhold all existing financial resources at user's disposal.

- Permanently discard all associated accounts.

sportbeting84
vor 4 Monaten

Thank you for this information. Could you provide this evidence for your complaint as well, please?

Are you aware of having more accounts in this casino, though?🤔

vor 4 Monaten

I HAVE NO MORE ACCOUNTS IN THIS CASINO!!!!!!!!!!


hey didnt even allow me to pass the KYC first!


i ask them by email to do so before they decide to close permanently my account, but they didnt. because actually their KYC as i read in few sites isnt just send ID photo, they ask actually ask you to use the webcam and make from there the KYC by scanning your ID and your face. how can they accuse of being someone else without even giving me the change to prove the contrary?


i will attach email screenshots to prove it


they are a scammers!

sportbeting84
vor 4 Monaten

I hope you will get a chance to prove them wrong in your complaint soon, and we will be able to see the resolution of your case in the best way possible.

vor 4 Monaten

Wie kann ich beweisen, dass sie Unrecht haben, wenn sie mich nicht durch den KYC-Test gelassen haben, mein Konto geschlossen haben und ich keinen Zugriff mehr darauf habe?

Sind Sie nicht hier, um in solchen Fällen zu vermitteln und Lösungen anzubieten?????????????

Automatische Übersetzung
sportbeting84
vor 4 Monaten

That is why you need to fully cooperate with our team in your complaint. Veronika is waiting for some more information from you, and hopefully our complaint team will be able to get it solved shortly.

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