ForumDiskussionen über BeschwerdenSky city casino online will not allow me to withdraw.

Sky city casino online will not allow me to withdraw.

vor 1 Jahr von mandyjbeazley
|
2510 Ansichten 1 Antwort |
|
vor 1 Jahr

Sky city casino online will not allow me to withdraw. They have locked my account which has $2000 in it that I would like to take out and they refused until I Sent them a copy of my payslips. They have now verified this is legitimate but an hour requesting my bank statements a statement from the inland revenue, my portfolio investments, And any other assets that I might have. Can anyone give me some advice or help me with what I should do? Many thanks

mandyjbeazley
vor 1 Jahr

The casino has a very good rating on our website, no unresolved complaints and really just a few complaints submitted. They're licensed in Malta, which is usually better than Curacao.

Anyway, I find it to be really strange that they requested your investments portfolio. I've never heard about a similar case. It might be because your other documents state that some of your income is based on the investments. That might be the explanation.

You have no obligation to share which investments you have (specifically), but for example if you have an account with a broker, they offer yearly reports or you could take screenshots from the withdrawal/deposit history so the casino could see that you actually use it any make some profit on it.

If you disagree with the casino, you could contact MGA - the licensing authority. They may decide what the casino can request from you. But if I were you, I'd try to provide something that wouldn't be too detailed and too personal just to fulfil the casino's requirements and get the winnings. You can always close your account after that if you don't like how they treat you.

Der Community beitreten

Sie müssen angemeldet sein, um einen Beitrag zu veröffentlichen..

Registrieren
flash-message-news
Casino Guru News – Informieren Sie sich äber die täglichen Neuigkeiten aus der Glücksspielbranche
Trustpilot_flash_alt
Was halten Sie von Casino Guru? Ihr Feedback teilen
Folgen Sie uns in den sozialen Medien – Tägliche Posts, Boni ohne Einzahlung, die neuesten Spielautomaten und vieles mehr
Abonnieren Sie unseren Newsletter über die neuesten Boni ohne Einzahlung, Spielautomaten und vieles mehr.