vor 4 Monaten
Did you get anywhere with dsolpay yet
vor 4 Monaten
Yeah man they refunded me in full.
vor 4 Monaten
thats good man, it’s been about a week for me, I guess I’ll just wait and see…
vor 4 Monaten
I think they’ve refunded everyone. Patience
vor 4 Monaten
Ye I guess so. Did you email them everyday until they refunded?
vor 4 Monaten
Nah. Once a week for for three weeks then emailed the CNB.
vor 4 Monaten
Ah okay, did you have any other emails for the cnb, this is the one I have…
podatelna@cnb.cz
hopefully something comes soon.
vor 4 Monaten
I promise patience is key here. It likely won’t come quick. And harassing won’t help anything. That’s the email I used after 3 weeks of no reply from Swipez
vor 4 Monaten
yes I understand, I’ve sent enough emails to them so will probably see what happens now and give them chance
vor 4 Monaten
Did you get anything back yet?
vor 4 Monaten
According to a fintech-service review, Elegro is operated by Niko Technologies (Estonia), and their payment processing system, wallet / exchange services are presented under that umbrella.
The merchant descriptor "NIKOTPF ELEGRO EU" appears in consumer complaints/transaction-analysis. For example:
"Transaction Details — Descriptor: NIKOTPF ELEGRO EU … Likely Merchant: Elegro / Niko Technologies same company
vor 4 Monaten
Have you heared of Gamecheck its an app that you can use to check if these casinos are running fake games just download it on the app store
vor 4 Monaten
Anybody have any idea who this is or can point me in the right direction they have taken alot of money from my account
Klashard*126096472 Palanga LTU
vor 4 Monaten
Interesting, I’ve emailed every employer at NIKO, no response, elegro support do respond, this is what they put ‘However, please note that as a technical payment service provider, we do not have direct contact with merchants or access to their operations. In this case, we kindly recommend that you contact your issuing bank for further assistance.’
my bank said they put the transaction through as a cash transaction, on my credit card so it couldn’t even be claimed back as they essentially said it’s like taking cash out at a card machine, crazy when you think about it
vor 4 Monaten
They will try and pass the buck but they are also responsible as they are the processing platform they shouldn't even be trading that screenshot I sent you was from the financial conduct authorities saying it is a unauthorised firm .I need to do a little more digging so I will let you know what I find out
vor 4 Monaten
Yea okay I would appreciate it. Thanks
vor 4 Monaten
Interesting, I’ve emailed every employer at NIKO, no response, elegro support do respond, this is what they put ‘However, please note that as a technical payment service provider, we do not have direct contact with merchants or access to their operations. In this case, we kindly recommend that you contact your issuing bank for further assistance.’
my bank said they put the transaction through as a cash transaction, on my credit card so it couldn’t even be claimed back as they essentially said it’s like taking cash out at a card machine, crazy when you think about it
vor 4 Monaten
This is what they do - Revolut call it a "money transfer" which isn't available to chargeback under Mastercard T&C's. Its incredibly dodgy and you must report these directly to Mastercard with a full explanation. Best you can hope for is action from Mastercard against the merchant and then showing your bank that something is being done.
vor 4 Monaten
Hi All,
Which merchants relate to DSOLPAY?
also, does anyone have info on Cobea or Inpics?
I started chargebacks on Thursday afternoon against 20 merchants, had 22 payments to Basi Via and they refunded 10 of them Thursday night. But not the rest. Has anyone had that before?
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