Ok, I have no experience with Revolut but know they are a pain. Don’t take my advice check with others but I think it’s extremely hard to go any route other than goods not received.
Likely as well the old ones may not be able to chargeback due to time limits
Was brauchen Sie?
I'm with Revolut.
Mobilumpay is the payment processor for Monramp / Atlamp / Faramp / Fatamp. They won't refund you directly, so you have to go with you bank. The problem is Mobilumpay marked these transactions as <Money Transfer> so my bank refused to raise the chargeback.
Ich stimme Ihnen zu. Ich habe in der Vergangenheit nur zweimal versucht, wegen nicht erhaltener Waren oder Dienstleistungen einen anderen Weg einzuschlagen, und das hat nie gut geklappt. Es ist in fast allen Fällen der beste Weg.
I really think next year or so there is going to be something major about this and the banks/visa/mastercard are going to be fined or similar.
100% mate. From what I've witnessed during these disputes regarding monzo mastercard and the merchants raises so many questions. Their actions speak volumes. Im fighting it until the very end because it's disgusting what I've had to experience so far. I've documented everything with evidence.
You can only dispute chargeback claims if they are within 120 days of the transaction date. If your saying over 2 years then there might be an issue there raising with bank.
My outcome so far:
Started the chargebacks January 2025
Spent ~£50K
Recovered ~£2.5K
You guys are so lucky.
I have a case with rev and the fos , should I leave the chargebacks for now ?
Hi could you talk me through what you said to get them raised as I've got some with onlinedg too with Monzo and they are not good at raise disputes with limited information. They want to know what I've bought and diamond diggers is online server so what would cost over a thousand how can I explain it? Thanks
Mobilumpay kept blaming third party merchants then closing my tickets but now its been open for a few days but just ignoring my emails
What did you chargeback for ?
I was speaking to Barclays today and the person on the phone was saying that they are seeing lots now for the illegal gambling so it will be coming soon enough.
The Mastercard ones seem the worst, but some individual banks like Monzo and Revolut are terrible. Thing is we should be able to say the actual problem yet some banks and even FOS are just ignoring that so goods is only route.
All mine have deadlines of Mid July after that I am definitely going to look further into what can be done to raise this issue wider as it needs to stop
It’s so unfair, I agree mate.
It really is dependent on the bank - you are Chase for some ain’t you? I find them hit and miss, some go through quickly others they delay, onto my 3rd CEO complaint with them currently.
It’s so unfair, I agree mate.
It really is dependent on the bank - you are Chase for some ain’t you? I find them hit and miss, some go through quickly others they delay, onto my 3rd CEO complaint with them currently.
Most of them are Revolut.
The others are with Chase, Wise.
Mobilumpay kept blaming third party merchants then closing my tickets but now its been open for a few days but just ignoring my emails
Same here. Mobilum told me to contact the merchant, but in my case there's no info about Monramp. They are ignoring my emails.
I've reported them and i'm in contact with Polish Financial Supervision Authority
Totally agree. The merchants that do challenge disputes with fabricated receipts are only opening up a can of worms and forcing themselves into a corner. If a dispute does eventually prove unsuccessful due to fake receipts being submitted by the merchant and you have records of your casino deposits.. well youve got them by the balls. you can use that ammo as a last ditch effort to take them to the cleaners and reveal all their fraudulent behavior.
Has anyone had any luck with bitesnt/quickbit
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