Frage zu Glücksspiel-Websites mit Curaçao-Lizenz, die einen falschen Händlerkategoriecode verwenden (Seite 65)

Shit in all these contacts with lots of mail. The only thing that kind of worked has been elegro. Then YES some in here have been lucky and received from others but as you can see the MAJORITY in here don't even get an answer.. End your "suffering" and "obsession" and go straight through the bank. Remember that even the bank has certain requirements after the gambling regulation 2019. They must prevent you from being able to deposit with gambling companies. This means that they can't just say your money went to the casino so you don't get anything, that's exactly what they shouldn't be able to do according to player protection. The bank has also failed to protect the customer from illegal gambling. And let all these deposits go on..

Skit i alla dessa kontakter med massa mail. Det enda som typ fungerat har varit elegro. Sen JA vissa här inne har haft tur och fått av andra men som ni ser MAJORITETEN här inne får inte ens ett svar.. Gör slut på ert "lidande" och "besatthet" och gå direkt genom banken. Kom ihåg att även banken har vissa krav efter spelregleringen 2019. Dom ska förhindra dig för att kunna sätta in på spelbolag. Detta gör att dom kan inte bara säga dina pengar gick till casino så du får inget, det är ju exakt det dom inte ska kunna göra enligt spelarskyddet.banken har ju också misslyckats att skydda kunden från olaglig spelverksamhet. Och låtit alla dessa insättningar pågå..

But some of us have used Revolut for the deposits, so theres not much else we can do.

No of course! I understand that. I directed my post to them with Swedish local banks.

Nej självklart! Det förstår jag. Jag riktade mitt inlägg till dom med svenska lokala banker.

Where in the gaming regulations does it say that the banks have that obligation?

Have you referred to it yourself? It seems that many chargebacks are denied because they require an order or receipt, which of course you don't have.

sounds a bit easy to be able to advertise the purchase because it went to an unlicensed gaming company tbh

Var i spelregleringen står det att bankerna har den skyldigheten?

Har du hänvisat till den själv? Verkar ju som att många chargebacks blir nekade pga att de kräver ett order eller kvitto vilket man såklart inte har.

låter lite väl enkelt att kunna reklamera köpet pga det gick till ett oliciensierat spelbolag tbh

I guess where it might fail and stop is that you can't actually prove the payments went to casinos.

But for sure interesting to see what they do.

If you were honest for what the transactions were, perhaps, they'll do something. Or maybe not.

Hopefully you don't have to worry about going to prison or anything 🙂 most likely what could happen is that they say no. Worst case close your account, and that would suck.

I'll try to look it up tonight. Yes, exactly, I don't have a receipt and then they don't even start the complaint. I'll call and talk to them tomorrow. I know I run the risk of them closing my account, but I don't care. I've prepared myself, downloaded Freja Id and things like that.

Jag ska försöka leta upp det ikväll. Ja precis jag har ju inget kvitto och då börjar dom inte ens reklamationen. Jag ska ringa och prata med dom imorgon. Jag vet att jag riskerar att dom stänger mitt konto men det skiter jag fullständigt i. Jag har förberett mig, laddat ner Freja Id och sånna saker.

Does anyone have any advice for dealing with Elegro?

They have said to contact the merchants as they are a gateway with no relation to them

Anyone with info on ewave?

Also destream have asked for my details including passport and pictures of the card(s) I'm not even sure I still have those. Has anyone had the same with them? feel nervous about providing such info with passport?

I just sent them this....and they sorted out a refund of £2.5k worth of payments. Seems like it's just your luck unfortunately, would just keep hassling them, can't hurt!

Dear Sir/Madam 

I hope this email finds you well. I am writing to bring to your attention an issue I have encountered.

Upon reviewing my recent bank statements, I noticed discrepancies in the descriptors associated with transactions from your platform. It appears that some of the descriptors are inaccurate and do not align with my legitimate transactions. This has caused confusion and concern on my part. I believe these transactions have been illegally miscoded to avoid restrictions.

I kindly request your prompt assistance in rectifying this matter and processing refunds for the transactions with false descriptors. To help facilitate this process, I have attached relevant card details involved in the transactions in question. 

I understand that errors can occur, and I appreciate your attention to resolving this matter promptly. I hope we can address this issue amicably and avoid any issues and/or negative publicity. I believe that according to Mastercard and VISA rules, these transactions are subject to Chargeback.

Please acknowledge receipt of this email at your earliest convenience, and I look forward to a swift resolution.

Thank you for your understanding and cooperation.

followed the thread over the past few weeks and also sent out a self-composed email to about 20 different addresses regarding cashback:

Rankbeasts-( support@rankbeasts.com )

claim that they are a different company than the ones I am looking for

Canapay-( max@canapay.io )

answered and wanted pictures of driver's licenses etc. to be able to "investigate" the matter more closely.

S upport@nun-tech.com

disclaims all involvement and asks me to contact the site directly

mydelivery-( ua.mydelivery@gmail.com , info@mydelivery.ee )

emails don't go through, it seems like they shut down those addresses

O ffice@taslink.com.ua - runs on the third party concept and disclaims all responsibility

then a number of different ones that have not yet answered:

support@elegro.eu

S upport@pixtab.com

support@expressiveera.com

IN nfo@moonwatches.com

S upport@globalkeys.gg

info@keylissimo.com

started sending emails a week ago partly because of course I'd like to see my money back, but also because it's interesting to see what they answer and what excuses they come up with. Answers that I can later include in the next step, which will of course be to take the case further via my own bank.

följt tråden under de senaste veckorna och även själv skickat ut ett egetkomponerat mejl till ett 20-tal olika adresser gällande cashback:

Rankbeasts- (support@rankbeasts.com)

hävdar att de är ett annat bolag än de jag söker

Canapay-( max@canapay.io)

svarade och ville ha in bilder på körkort m.m för att kunna "undersöka" saken närmare.

Support@nun-tech.com

avsäger sig all inblandning och ber mig kontakta siten direkt

Mydelivery-(ua.mydelivery@gmail.com, info@mydelivery.ee)

mejl går inte fram så verkar som de stängt ner de adresserna

Office@taslink.com.ua- kör på tredje party konceptet och avsäger sig all ansvar

sen en rad olika som ännu inte svarat:

support@elegro.eu

Support@pixtab.com

support@expressiveera.com

Info@moonwatches.com

Support@globalkeys.gg

info@keylissimo.com

började skicka mejl för en vecka sedan dels för att jag självklart gärna ser att mina pengar kommer tillbaka, men även för att det är intressant att se va de svarar och vilka ursäkter de kommer med. Svar som jag senare kan ha med i nästa steg vilket såklart blir att ta ärendet vidare via min egen bank.

That's why I took everything through the bank now. Who can handle sending 1000 emails. Better through the bank. Will be YES or NO. These companies are screwing up anyway

Just därför jag tagit allt via banken nu. Vem orkar Maila 1000 mail. Bättre genom banken. Blir JA eller NEJ. Dessa bolag skiter i vilket nu ändå

I have not advertised that it went to a casino. I have claimed the transaction to a store I have not purchased anything from. A store I have not entered into any agreement with

Jag har inte reklamerat för att det gick till ett casino. Jag har reklamerat transaktionen till en butik jag inte har köpt något ifrån. En butik jag inte slutit något avtal med

Hello Everyone, how about the deposits fees? Is there any from various payment providers?

I would like to start playing a bit and wondering if I will use my card if they will charge me extra?

Playing a bit? I would strongly recommend you stay away from these casinos

Hey guys, new to this, excuse if its a silly question however i am also getting different names in my bank statements when i deposit through different company names which is very confusing, am I eligible for refunds from these providers if i talk to them?

You're never eligeble. It's a lot of work without a guarantee of a refund.

Smart thing would be to stop playing overall.

I would recommend to actually read through a couple of pages to learn more.

and whatever you do, don't contact anyone who says they can help you get more refunds for a fee. it's a scam.

Guys

Has anybody had these on any of their statements or knowledge of the payment processor involved

Future Media

Public Entertainment

wisetech store Ltd

any help aprreciated .

You should avoid playing overall. If you have used Spelpaus, then don't play.

In terms of fee's for deposits, in general, what can happen is

1, As the casino is processing payments all over, it's possible that your EUR deposit will be procesed in USD or any other currency. This will incurr currency exchange fee's

2, You can't get away from currency fee's though, so even if your payment is made as EUR, your Swedish bank will most likely give you a bad exchange rate + 1-2% currency exchange fee, a fee made up from banks to earn money on nothing, as always.

Please also note, it is getting harder and harder to get your withdrawals processed to your Swedish bank accounts. Other providers might still work, but even these will be hard to get to your Swedish bank account later.

So, it is better to avoid playing at any non Swedish licensed casino.

What is also easy to forget when playing at the foreign casino is that you are most likely helping out different criminal groups or generally shady people. It's better to stay away.

If you still feel you need to play, be aware that foreign casinos will come up with several extra reasons or complications to make it difficult for you to withdraw. That is only the first problem.