vor 11 Monaten
Ok thanks will give it a go
vor 11 Monaten
Thanks for this I’ll try look into apperator
vor 11 Monaten
Sorry only me again, has anyone had refunds or communication back from HRTX or cloud smart hosty Ltd??
vor 11 Monaten
I had cloud smart hosts refunds
vor 11 Monaten
How long do WBMSC take to respond to the emails?
vor 11 Monaten
Did they respond to you at all? I had one email last week but haven’t heard back from them
vor 11 Monaten
thank you for replying. How long did they take to refund. What email did you contact so I know I have contacted the correct person?? Thank you in advance ☺️
vor 11 Monaten
Very quick but said they couldn’t find my transactions , then refunded the next day after I sent statements highlighted
vor 11 Monaten
Which company ?
vor 11 Monaten
They haven’t responded to me, can u confirm their email please
vor 11 Monaten
Can’t find apperator help anywhere Or app easycours …
how about adpoint business solutions
anyone?
vor 11 Monaten
And Digi Health
vor 11 Monaten
Sorry, cloud smart one
vor 11 Monaten
They just refunded without replying
vor 11 Monaten
I have done a little bit of digging regarding casino "iwildcasino"
They use processingpsp.co (zinzipay.com) as the processor and their payment descriptor seems to be "TERRVERS" "PRDCTLUX" "WEBMOSAC", maybe others as well. Looking up zinzipay only leads to their telegram bot. I mean I'll try messaging them on there but chances are they will ignore me 😀
Looking into those three descriptors, no email can be found other than the ones here in this forum, and they do not respond to emails, or at least haven't responded to mine.
The emails I tried were [email protected] regarding WEBMOSAC and [email protected]
regarding PRDCTLUX, none can be found regarding TERRVERS. Though all this info I gathered right here in this thread as searching the internet lead me nowhere.
I have already submitted a chargeback via bank but wondering maybe someone has had any luck with this processor and has emailed them directly, or has gotten their money back?
vor 11 Monaten
which casino was Naudapay???
vor 11 Monaten
Someone who can help?
UAB (zen.com) send me this: We understand, that this situation may be frustrating, but we’d like to clarify that we have fulfilled our obligations in accordance with the PSD2 and the Law on Payments of Lithuania. Unfortunately, we are unable to assist further in this matter.
We kindly advise you to contact the financial institution/bank you used to initiate the payment, as they would be best positioned to assist you. Since the transaction crossed ZEN only as the website payment gateway, your financial institution should be able to provide further guidance.
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Anonymized960
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Anonymized960
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vor 11 Monaten
I’m going down the chargeback route, although I have like over 100 transactions (all for between £10-£30) with multiple merchants. What’s the best way to go about this?
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