vor 1 Jahr
I imagine it will depend who you bank with anywhere from instantly-2 weeks
vor 1 Jahr
From my bank. Any advise what I can do/respond?
Please note that if the disputed transactions relates to gambling, gaming or investment purposes, then we won't be able to dispute them according to Mastercard chargeback rules:
"For transactions in which value or assets are purchased for gambling, investment or similar purposes: This chargeback right is only available for a transaction in which the purchased value or assets failed to appear in the account agreed to between the cardholder and the merchant. For the avoidance of doubt, chargeback rights are not available for:
-refunds, withdrawals or transfer requests,
-terms and conditions or account access,
-winnings, gains or losses, or
-use or subsequent use."
If the funds have been successfully deposited in your investment/gambling account, then we consider the services were received. Hence, Mastercard cannot take the funds from the merchant.
vor 1 Jahr
They can however for the incorrect MCC, as the correct code was not applied. A high risk code should have been used. 7995. This means that the fees and everything are manipulated from these companies
vor 1 Jahr
Cheers bud. Just be nice to have it for crimbo won't it!
vor 1 Jahr
Can somebody lik the bank ombudsman where they whent forward with a charge back?
I will use that in my charge back process which bank as you see above dont want to go further with.
vor 1 Jahr
Can somebody lik the bank ombudsman where they whent forward with a charge back?
I will use that in my charge back process which bank as you see above dont want to go further with.
vor 1 Jahr
Clearly explain if you had a gambling block and that the MCC was manipulated to bypass it then you have every right to have the chargeback raised buddy.
vor 1 Jahr
This is the issue with Mastercard and how the issuer is applying, best off trying goods not received and hoping they don’t respond.
vor 1 Jahr
Well I chased it for a bit then got a call one day saying good news they were all sucessful
vor 1 Jahr
Yeah well the 45 days is up Saturday so no more disputes I've won!
vor 1 Jahr
Safe to say you had won that 4 weeks ago bud so no worries that way they should usually come back within two weeks
vor 1 Jahr
Guten Abend allerseits.
Ich möchte allen Mitgliedern einen Vorschlag machen.
Anstatt es allein zu versuchen, könnten wir eine gute Anwaltskanzlei finden, die auf Online-Glücksspiele spezialisiert ist, und ihr den Fall mit den falschen Händlerklassencodes zuweisen.
Ich glaube, wir hätten ein besseres Ergebnis erzielt
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Anonymized960
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vor 1 Jahr
I’m really skeptical about that.
vor 1 Jahr
I have had the same response from artstrid and finnart, assigned to the team to provide a response. Would imagine they try to produce fraudulent invoices now to say to bank I had the NFTs
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beaty1989
hat den Post gelöscht.
vor 1 Jahr
About what ?
vor 1 Jahr
Jungs, eine Hilfe für die Kontaktdaten der Firma PNMM
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vor 1 Jahr
Anyone had any joy with Payop ? is it worth pursuing ? I have £8000 of payments from last Nov 23 onward under Santeda Intl
No doubt they would have had this type of account
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beaty1989
hat den Post gelöscht.
vor 1 Jahr
Hi everyone, thought I’d come back after my previous comments. Unfortunately at the end of last week, and most of this week, I relapsed again and stupidly signed up to more casinos and started losing. Don’t know why I even attempted this… Anyway, let me see if my situation can help anyone?
1st Chargeback:
Santander UK - After some back and forth, and nearly giving up, chargebacks got raised as ‘goods not received’ on 24th October, but they gave me 4 different reference numbers as they couldn’t group all the transactions into one. It has now been 49 days, and I called them today for an update. Santander are now saying that it can take up to 130 days for the chargebacks to be completed? I was told it would be 45 days to begin with…
2nd Chargeback (after relapsing)
Barclaycard UK - Raised instantly under incorrect MCC code, submitted evidence of deposits made on freshbet today, as well as proof of trying to contact the fake merchants that show on my statement. This should be an easy win as gambling on credit cards is not permitted.
3rd Chargeback (after relapsing)
NatWest UK - Raised chargebacks through the app, 2 out of 8 were successfully raised and the merchants instantly refunded (they obviously didn’t want to contest it). For the other 6, I received automated emails saying they wouldn’t raise it, and even insinuated that I was falsifying them. I put a complaint in right away, and got a response within 2 days asking me to send over evidence that will support a chargeback. Done this on Monday and am currently waiting for a complaints manager to let me know if they will be raised or not. Seems weird that they didn’t raise them in the first place, considering the first 2 were successful AND the merchant refunded no?!
4th chargeback (after relapse)
Santander UK - Had to call them up today and explain that I relapsed (super embarrassing) and ask them to raise chargebacks for 4 more transactions. Lady on the phone was very helpful and raised them as ‘goods and services not received’ and I have already sent over the evidence via online link. It seems as though after the struggle I went through in the first one, they have identified the issue here. She also mentioned that they have had an influx of people calling about similar things, and these casinos seem to be getting more frequent attention with regards to claims and chargebacks. Could be a good thing for future?
If anyone has any questions, fire away. I’ve done an abundance of research on this subject, and pretty much read this whole forum head to toe and would be happy to help if I can.
vor 1 Jahr
Mein lieber Freund, wissen Sie etwas über Luxbook?
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