Xon Bet Casino - Die Auszahlung des Spielers verzögert sich aufgrund von KYC-Problemen.

XonBet refuses to pay out my money. I've been strung along for 16 days. I've submitted mountains of documents, but they haven't been able to verify my identity. Now I'm waiting for another response, which I'm sure will be another rejection. In my opinion, XonBet is a scam, just trying to rip off my money and not paying out winnings. I don't know what to do; I think the best thing to do is go to the police and file a report. Maybe you have a solution for me. XonBet is by far the worst online casino when it comes to payouts; they simply don't pay you. That's fraud, in my opinion.

XonBet will Mir mein Geld nicht auszahlen. Ich werde seid 16 Tagen hingehalten. Ich habe Berge an Unterlagen eingereicht, aber ich konnte nicht Verifiziert werden. Jetzt warte Ich wieder auf eine Antwort, wo Ich bestimmt wieder abgelehnt werde. XonBet ist Betrug in meinen Augen nur Geld abzocken, und bei Gewinn nicht auszahlen. Ich weiß nicht was Ich tun sol,am Besten zur Polizei gehen, und eine Anzeige starten. Vielleicht haben Sie ja eine Lösung für Mich. XonBet ist mit Abstand das schlechteste Online Casino, was Auszahlung betrifft, Sie werden einfach nicht bezahlt. Das ist Betrug für Mich.

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Hello,

Thank you very much for submitting this complaint. I’m sorry to hear about the problem you’re experiencing. Please allow me to ask you a few questions to clarify your situation.

• Which documents have you submitted for verification, and when did you submit the first and most recent documents?
• Which documents have been approved or rejected?
• What reasons has the casino given for the rejections, and is it currently requesting anything further from you?
• Have you submitted a withdrawal request for the €2,800? If so, when, and what status does it currently show?

Please forward the relevant verification correspondence, particularly the latest rejection or document request, to veronika.f@casino.guru. Include complaint ID 241138 in the subject line.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika