Wild Robin Casino - Der Spieler geht davon aus, dass sich die Auszahlung verzögert.

Good evening, I need your help. I have 500 euros pending since 19/03/26 and I talk almost every day in the chat and they tell me that the relevant department has processed your request. You will see the money in your account at any time.

Καλησπέρα θέλω την βοήθεια σας έχω σε αναμονή 500 ευρώ από 19/03/26 και μιλάω σχεδόν καθε μετα στο chat και μου λένε ότι το αρμόδιο τμήμα επεξεργασει το ετημα σας ανα πάσα στιγμή θα δείτε τα χρήματα στο λογαριασμό σας

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Dear rina123,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Good evening, they haven't asked me to verify my account. I have made withdrawals at other casinos that are connected to this casino!!

Καλησπέρα σας δεν μου έχουν ζητήσει για επαλήθευση το λογαριασμό έχω κάνει ανάληψη σε άλλα καζίνο που συνδέεται με αυτό το καζίνο !!