Wager Tales Casino - Die Gewinnauszahlung an den Spieler verzögert sich.

I played with a deposit bonus and wagered this I deposited £30. I verified my account. And made £900 withdrawal. Spoke with support and keep getting told withdrawal still processing. After reading reviews which I should of done before I deposited. I decided waste of time dealing with them

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Dear Kizzykazzy,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Account has been fully verified and withdrawal had no bonus funds attached to it as id wagered the bonus successfully. I've emailed not response from casino. And just the same bot replies on the so called live chat. After reading other players complaints on this casino I'm now seeing that I won't be getting the money

Can close complaint as know I ain't getting the money. But am grateful that you was willing to help ,Thank You

We’ve closed this complaint in accordance with the player’s explicit request. While we are sorry that we could not offer more assistance in this particular case, we fully respect the player’s decision.

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Thank you in advance for your time and feedback.

Best regards,

Karla