Crusado Casino - Spieler beantragt Unterstützung bei der Kontoschließung.

I contacted the casino about gambling addiction, account closure, and family problems related to gambling, but unfortunately, it was ignored.

Please provide support

Habe das casino angeschrieben wegen Spiel süchtig Account schließen Familien Probleme wegen Spiel leider wird es ignoriert

Bitte um Unterstützung

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Hello,

Thank you very much for submitting your complaint. I am truly sorry about your negative experience with Crusado (Crusado4.com). Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please provide the timeline of events? Specifically, when did you first express gambling problems, and when was your last deposit made?
• Could you please confirm whether you currently still have access to your account?
• Could you please share your original self-exclusion request? Send emails or chat transcripts to my email at attila.g@casino.guru, or post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

It's not 400 euros anymore, but 700 euros that I've now lost.

Es sind nicht mehr 400 sonder 700 euro die ich jetz verloren habe

I will forward your email to you immediately.

Ich werde Ihnen sie Email sofort an sie weiterleiten

The last deposit was today.

Die letze Einzahlung war heute

I informed the casino via live chat and email on September 17, 2026.

Unfortunately, I am being ignored.

A clear violation of the terms and conditions.

Ich habe das casino per Live Chat und Email am 17.09.2026 informiert

Leider werde ich ignoriert

Ein deutlicher AGB verstoße

Thank you for your response. Unfortunately, I have not received any emails from you. Could you please let me know which email address you used? Additionally, have you sent the information to attila.g@casino.guru?

Thank you for your patience and cooperation.