TrustDice Casino - Der Rückzug des Spielers verzögert sich.

I was brazenly deceived by the casino that I violated the terms and conditions, but I did not violate them, I ask for justice and return my money, I played for a whole month with these scammers when they calmly withdrew me and gave me a deposit, after when I had accumulated a large amount on balance they decided to deceive me, they are dirty scammers.

Hello Laki21000,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with TrustDice Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you play casino games or sports betting only? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello, I have been playing sports for real money, support claims that I violated the rules of the casino, namely "We determine that you are using TrustDice.win in a way that gives you an unfair advantage, for example, by betting on understanding or professional knowledge of sports received as a result of personal participation or participation in a certain field of sports, or using a strategy of late betting;"

I did nothing of the kind, a user on the bitcointalk forum posted evidence of this, I don't know who it is but he found the timings that I did not make late bets. https://imgur.com/a/c2ulLCd , my screenshots show the latest rates. I believe that the accusation is false and they decided to deceive me

Здравствуйте, я играл в спорт на реальные деньги, поддержка утверждает что я нарушал правила казино, а именно "Мы определяем, что вы используете TrustDice.win таким образом, который дает вам несправедливое преимущество, например, делая ставки на понимание или профессиональные знания о спорте, полученные в результате личного участия или участия в определенной области спорта, или используя стратегию поздних ставок;"

Я ничего такого не совершал, пользователь на форуме bitcointalk выложил доказательства этому, я незнаю кто это но он нашел тайминги что я не делал поздние ставки. https://imgur.com/a/c2ulLCd , на моих скриншотах видно последние ставки. Я считаю что обвинение ложное и меня решили обмануть

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards,

Nick