Tipico Casino DE - Das Spielerkonto wurde geschlossen und das Guthaben eingezogen.

I deposited a total of €330 into my verified Tipico betting account, bringing the balance to €1059. Tipico is again requesting my ID, a selfie with my ID, and other alternative proof of address. I submitted this on May 17, 2026, and today, May 26, 2026, I received an email stating that Tipico has closed my betting account and is retaining all funds, including my deposits. Please help.

Bei meinen verifizierten Tipico Wettkonto gesamt 330 euro eingezahlt, Kontostand 1059 Euro. Tipico fordert nochmals Ausweis, Ausweisselfie und anderer alternativer Adressnachweis. Am 17.5.2026 übermittel, heute 26.5.2026 Email bekommen das Tipico mein Wettkonto geschlossen hat und alles Geld einbehaltet inklusive meiner Einzahlungen. Bitte um Hilfe

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Dear Ballspieler1004,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Have you lost access to your account directly after submitting the documents for the KYC verification?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Sports betting

Account access lost 8 days after submitting KYC documents.

Achieved with bonus funds, which were fully wagered.

Sportwetten

8 Tage nach Einreichung KYC Dokumente, den Kontozugang verloren

Mit Bonus erzielt, der aber vollständig umgesetzt wurde

Thank you for your reply, Ballspieler1004. I’m sorry to say I don’t have good news. If your account was blocked after placing only sports bets, it’s likely the casino detected activity that prompted that decision. Because we don’t have sufficient expertise or insight into this area of online gambling, we are unable to interpret the casino’s investigation or their explanation accurately and therefore cannot judge this case fairly. This does not mean we consider your complaint unjustified; we are simply unable to evaluate it properly. I understand how frustrating this must be for you, and I apologize that we cannot be of more help.

After reviewing the available information, we must close this complaint. I’m sorry we could not resolve this for you. Please don’t hesitate to contact us in the future if you encounter issues with this or any other casino — we will do our best to assist.