SlotV Casino - Der Spieler möchte sein Konto schließen.

for 2 months I have been trying to close my account in SLOTV, as well as the other casinos from their fraudulent group and they do not want to close it for me, I went through all the steps to do it, I lost hours of my life writing e-mails and my account is still active. all my life I have been abused by such fraudulent casinos and sites and I put an end to this

от 2 месеца се опитвам да си закрия сметката в SLOTV,както и другите казина от тяхната измамна група и не искат да ми я закрият,преминах всички стъпки за да го направя,загубиха ми часове от живота в писане на е-мейли и акаунта ми е все още активен.цял живот съм малтретиран от такива измамни казина и сайтове и слагам край на това

Hello fofo7788,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Could you please clarify the reason for this request?

Would you be so kind as to send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru. Alternatively, you can post it here.

Looking forward to hearing from you.

Best regards,

Kristina

Dear fofo7788,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

I sent you information to the e-mail you gave, in general I write them letters for 2 months to close my account and they answer me with some oligophrenic questions and do not close it - that's it

изпратих ви информация на даденият от вас и-мейл,общо взето аз им пиша писма от 2 месеца вече да ми закрият сметката и те ми отговарят с някакви олигофренски въпроси и не я закриват-това е

Thank you for your reply, fofo7788. The casino clearly asked you multiple times to provide the reason for your request which you didn't do. I am sorry, but if you are refusing to cooperate and answer a simple and reasonable question, we are not able to provide further assistance.

Please, let me know if there is anything else I could help you with, otherwise, I will be forced to close this complaint. Thank you very much for your understanding.

I will not answer any questions, I will not give explanations to anyone ... and I will close all accounts made through Casino Guru

няма да отговарям на никакви въпроси,няма да давам обяснения на никого ...и ще си закрия всички сметки направени през Казино Гуру

I answered these questions more than 2 months ago, since then I have been trying to close my account and they do not close it, but ask me the same question over and over again. I do not owe an explanation to anyone, so I decided and It is

аз съм отговорил на тези въпроси преди повече от 2 месеца,от тогава до сега се опитвам да си закрия сметката и те не ми я закриват,а ми задават един и същи въпрос отново и отново.не дължа обяснение на никого,така съм решил и това е

I am sorry, but we are not able to proceed with this case further since you have decided you don't want to cooperate.

Unfortunately, after gathering all the necessary information we decided to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.