QuickWin Casino - Spieler bewertet Casino schlecht aufgrund mangelnder Gewinne.

Very bad casino. For about 3 weeks now, only endless deposits with no wins. The support is useless, no help, no solutions, always the same computer-animated responses. In my opinion, Quickwin is just all about lies and fraud. You have no chance of winning. If you do win a small amount after many deposits, it goes right back down to zero, absolutely nothing left. The statements are always the same, it’s a random principle, absolutely ridiculous. It’s better not to play there and invest elsewhere. Out of ten points, absolutely zero points from me.

Sehr schlechtes casino seit ungefähr 3 Wochen nur Einzahlungen ohne Ende keine Gewinne den Support kann man vergessen keine Hilfe keine Lösungen immer die gleichen Computer animierten Antworten meiner Meinung nach besteht quickwin nur aus Lug und Betrug man hat keine chance auf Gewinne gewinnt man doch mal nach vielen Einzahlungen einen kleinen teil geht bis auf null runter rein garnix mehr die Aussagen immer dasselbe es ist Zufallsprinzip absolut lächerlich besser nicht da spielen und anderweitig investieren von zehn Punkten absolut null Punkte meinerseits

Dear rainerniethammer, 

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. However, we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance. 

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me at veronika.l@casino.guru if there is anything else I could do for you regarding your complaint.

Best regards, 

Veronika

Dear rainerniethammer,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.