Novibet Casino - Der Spieler ist frustriert über die Rückerstattungen des Casinos.

Good evening This casino is the worst I have ever played in, it doesn't give any refunds, I feel like it only takes

Καλησπέρα Αυτό το καζίνο είναι ότι χειρότερο έχω παίξει δεν κάνει καμία επιστροφή νιώθω ότι μόνο παίρνει

Dear Gohito,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with the casino. To better understand your situation, could you please provide us with the following details:

• What specific issue did you encounter that led to your dissatisfaction with the casino?
• Why are you requesting a refund from this casino?
• Have you attempted to contact customer support regarding your problem? If so, what was their response?
• Are there any specific policies from the casino that you feel were not adhered to in your case?

Your cooperation in providing these details will help us investigate and work towards a resolution.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Veronika

Dear Gohito,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.