N1 Casino - Der Spieler hat bei der Registrierung falsche persönliche Daten angegeben.

Good evening, during registration I entered the wrong date of birth (month), what can I do to correct it?

Καλησπέρα κατά την εγγραφή μου έβαλα λάθος ημερομηνία γέννησης (μήνα),τι μπορώ να κάνω για να διορθωθεί;

Dear beredimasb,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that providing false personal data is absolutely prohibited in all online casinos. I would strongly recommend avoiding this kind of action in the future and making sure all the provided information is correct before starting playing.

Have you tried communicating this issue with the casino directly? Have you deposited any funds and placed bets already?

Thank you in advance for your reply.

Best regards,

Petronela

How can I ;

Πως μπορώ ;

Have you tried communicating this issue with the casino directly, please?

I have emailed them but they never responded!! In addition there is no possibility of live service from a casino employee

Τους έχω στείλει email αλλά δεν απάντησαν πότε!!Επιπλέον δεν υπάρχει η δυνατότητα εξυπηρέτησης live από κάποιον υπάλληλο του casino

Have you noticed it right after opening the account, please? Have you deposited any funds into your account or accumulated any winnings from a free bonus?

Dear beredimasb,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.