Jetbull Casino - Der Rückzug des Spielers wurde verzögert.

Payment on 04.04. requested. Still no money on the

Account and live chat puts me off all the time. I can STILL cancel my withdrawals in my

Profile and assume that this is exactly what the casino side is speculating on.

Auszahlung am 04.04. beantragt. Immernoch kein Geld auf dem

Konto und Livechat vertröstet mich ständig. Ich kann meine Auszahlungen IMMERNOCH canceln in meinem

Profil und gehe davon aus, dass von Casinoseite aus genau darauf spekuliert wird.

Dear Marius,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you.

Thank you for your understanding.

Best regards,

Kristina

Dear Marius,

Has there been any news? Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.