Four Crowns Casino - Der Rückzug des Spielers verzögert sich.

I've been waiting for your payout for a month and when I write to customer service they don't do anything just say be patient. It can't be like that .The really bad looking .When the customer service sends a reminder to financial departments that takes a long time

Ich habe deine Auszahlung im einem Monat gewartet und wenn ich schreibe mit den Kunden Service sie machen nichts einfach sagen Belieben sie Geduldig. Es kann so nicht sein .Das wirklich schlechte aus .Wenn den Kunden Service eine Mahnung an finanziellen Abteilungen das dauert noch lange

Hello wazzanahmad512,

Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with 4Crowns Casino.

Please allow me to ask you a few more question before we would move forward.

Is this your first withdrawal request in the casino? Is your account already verified and if yes, since when? Did you use any bonus to accumulate your balance?

Looking forward to your answer and I hope we will be able to help you out.

Regards,

Nick

Dear Nick

That's the payout. AND MY ACCOUNT VERIFIED SINCE 01/15/2022. I used bonus. I've really lost my patience.

Lieber Nick

Das ist ja schon erst mal den Auszahlung. UND MEINE KONTO VERIFIZIERT SEIT 15.01.2022. Ich habe ja Bonus benutzt. Ich habe wirklich meine Geduld verloren.

Can you get an answer here?

Kann man heir eine Antwort bekommen

Dear wazzanahmad512,

We are usually not responding during weekends.

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of 4 Crowns Casino to ignore us completely in our attempts to mediate any kind of issue.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from 4 Crowns Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.