Cadoola Casino - Der Rückzug des Spielers verzögert sich.

Hello, I have had a payout of 400 euros in the above casino since January 21, 2022. According to the casino, a processing time of 3-5 working days is provided for a payout.

Meanwhile, this casino puts me off every day that my money is paid out but nothing happens. I'm asking for your help

Kind regards

mcwenner

Guten Tag ich habe im obengenannten Casino eine Auszahlung von 400 Euro stehen seit dem 21.1.2022.Laut des Casinos ist eine Bearbeitungszeit von 3-5 Werktagen für eine Auszahlung vorgesehen.

Mittlerweile vertröstet mich dieses Casino jeden tag aufs neue das mein Geld ausbezahlt wird aber nichts passiert. Ich bitte um eure Hilfe

Mit freundlichen Grüssen

McWenner

Hello MCWENNER,

Thank you very much for contacting us and I'm really sorry to hear about your issue with Cadoola Casino. Please allow me to ask you a few more question before we would move forward.

Is this your first ever withdrawal request from the casino? Is your account already verified? If yes, could you advise since when? Did you use any bonus to accumulate your winnings?

Please note that we always recommend to wait at least 14 day for your first withdrawal from a casino to arrive as the player verification may take up a while, so if it's the case, I would only recommend you to be patience.

Looking forward to your answer.

Regards,

Nick

Dear MCWENNER,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any response within the next 7 days.

The complaint will be now rejected for the above mentioned reason.