vor 3 JahrenOriginalÜbersetzung
Tolles Design und habe mir eigentlich viel mehr erhofft. Habe heute 100euro eingezahlt und mehrfach versucht einen Bonus einzulösen, doch hat nicht funktioniert. Dann auf Nachfrage. Wurde mir gesagt, dass es den Bonus gar nicht gibt. Obwohl ich einen Screenshot geschickt habe. Den konnte man wohl nicht öffnen und dann wurde ich auch noch aus dem chat geworfen. Zudem spielt man sein Geld fast nur runter. Sehr sehr schade.
- Tolles design
- Keine bonus möglich
- Support nur in englisch und keine ahnung von eigenen bonus
- Geld wird nur so von den Automaten geschluckt
Beem Casino
vor 3 Jahren
Dear Peppels,
we were sorry to hear about the negative experience you had and investigated the case. There was really an issue with bonus redemption and in such rare cases we're always offering to our users an alternative. Unfortunately the support chat was closed by you and we couldn't help anymore. Concerning the winnings and losses - BeemCasino as a licenced casino can't influence the algorithm of slot machines in any way, it's set by default by game providers.
Furthermore we found out that you've got a duplicate account that's why the account was blocked due to bonus abuse attempt.
Kind regards,
BeemCasino Team
we were sorry to hear about the negative experience you had and investigated the case. There was really an issue with bonus redemption and in such rare cases we're always offering to our users an alternative. Unfortunately the support chat was closed by you and we couldn't help anymore. Concerning the winnings and losses - BeemCasino as a licenced casino can't influence the algorithm of slot machines in any way, it's set by default by game providers.
Furthermore we found out that you've got a duplicate account that's why the account was blocked due to bonus abuse attempt.
Kind regards,
BeemCasino Team
