Xon Bet Casino - Die Auszahlungsanfrage des Spielers wurde verzögert.

I wanted to ask for intervention in my case because I submitted a withdrawal request at Xon Casino on September 7th and I am still waiting for a withdrawal of PLN 900. When I write in the chat, they keep brushing me off, giving answers each time that they have a large number of applications and that I have to wait a while. This moment has been going on for over 2 weeks. I have met all the conditions and my account is verified, no message and I have not received any re-verification.

Chciałam prosic o interwencję w mojej sprawie ponieważ złożyłam wniosek o wypłatę w Xon casino 7 września czekam do dzis na wypłatę na kwotę 900 zł piszac na czacie ciągle mnie zbywaja dając odpowiedzi za każdym razem ze maja duża ilość wniosków ze mam jeszcze chwile czekac ta chwila trwa przeszlo 2 tygodnie wszystkie warunki mam spełnione a konto zweryfikowane żadnej wiadomości a ponownej weryfikacji nie otrzymałam 

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Dear Cronis78,

Thank you very much for your update.

To help me better understand your case, could you please answer the following questions?

• Did you successfully withdraw funds from this casino before?
• Did you use any casino bonuses, or do you currently have any active bonus?
• Did you complete your KYC verification?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.