Sunnyplayer Casino - Der Spieler beschwert sich, dass er nichts gewonnen hat.

The software at this casino only rips off money. No matter what games you play. The machines just rattle down. I know you lose, but not like this. I've been playing there for months. Didn't even manage to get over a hundred euros. Especially when a small prize is given. Cash it back in immediately. Vending machines just rattle down. It's not a coincidence, it's not normal. The support thinks it would be by chance. But apparently it's a coincidence that you only lose.

Die Software bei diesen Casino zockt nur Geld ab. Egal was man für spiele spielt. Die Automaten rasseln einfach runter. Mir ist bewusst das man verliert, aber nicht so. Seit Monaten spiele ich dort. Habe es nicht einmal geschafft über hundert Euro zu kommen. Zumal wenn mal ein kleiner Gewinn gegeben wird. Kassieren sie es sofort wieder ein. Automaten rasseln einfach runter. Das ist kein Zufall dass ist nicht normal. Der Support meint es wäre durch ein Zufallgeberatir. Aber anscheinend ist es dort Zufall das man nur verliert.

Dear Giuseppe,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

What did I complain about?. Get the same answers as with Sunnyplayer support. Great Bravo.

Für was habe ich mich beschwert?. Bekomme die gleiche Antworten, wie bei den Support von Sunnyplayer. Ganz toll Bravo.

Please understand, that it is very difficult for us to proceed with a case like this without supporting evidence. We would like to help you, but it’s impossible for us at this time. Please, if you come across any kind of proof, do not hesitate to contact us and we can reopen this complaint anytime.