Slot Wolf Casino - Der Spieler konnte kein Spiel spielen.

Deposited money with no problems but couldn't play. Support didn't help. then I wanted money back but then demanded the several documents, so far I have not been able to reset my password which - a day later - suddenly no longer works. Bad this support. No money, no game possible

Geld einbezahlt ohne Probleme, konnte aber nicht spielen. Support half nix. dann wollte ich Geld zurück doch dann fordern die etliche Doumente, schaffen es bis anhin nicht mein Passwort zurück zu setzten was - einen Tag später - plötzlich nicht mehr funktioniert. Schlimm dieser Support. Kein Geld, kein Spiel möglich

Hello missdee77,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slot Wolf Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise how many games did you try to play. What exactly was the issue with them - were they unavailable or they just did not load? Did you forward them all your documents for the verification? Since when exactly is your request for refund ongoing?

Looking forward to your answer.

Regards,

Nick

Dear missdee77,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.