Otto Casino - Spiele funktionieren nicht richtig.

The casino boosts the games at night time, the games run faster and although the instant game has often been turned off, by some miracle it always goes on at night time and especially on weekends the boosts are in full swing.

Kasino buustaa pelejä yö aikaan pelit pyörivät nopeammin ja vaikka pikapelin on monesti pistänyt pois päältä niin jollain ihmeen kumalla se menee aina päällä yö aikaan ja varsinkin viikonloppuna boostit on täysillä.pelejä manipuloidaan

Dear Jaakko,

Thank you for submitting your complaint. I’m sorry to hear about your problem. Please understand that this is not how casinos work. Casinos have no influence on how fast games run, and this issue is most likely caused by your internet connection. Unfortunately, this is not something we could help you with, since it is close to impossible to prove that this is intentional, and we cannot punish the casino solely based on the experience of one player.

Please let me know, if there is anything, I could do for you regarding this case, otherwise, I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Kristina

Dear Jaakko,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.