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hi I'm Stefano Moscato I requested a withdrawal on 06/01/2023 to date it still hasn't been processed I have sent several emails without ever getting an answer , please help me

salve sono Stefano Moscato ho richiesto un prelievo il 6/01/2023 ad oggi ancora non è stato elaborato ho mandato più email senza avere mai una risposta ,vi prego aiutatemi

Dear Stefmosc86,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a 'No Reaction Policy' approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to tomas@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards,

Tomas

Thank you for your message.

Since this complaint is a duplicate of the issue already discussed in this complaint https://casino.guru/mr-sloty-casino-the-player-s-withdrawal-is-delayed-30

I will close this one as unjustified. I would like to ask you to not file duplicate complaints or the same issue in the future. Thanks for your understanding.