Hyperino Casino - Der Rückzug des Spielers wurde verzögert.

On April 8th, my payouts were

Approved by hyperino, but nothing has arrived to this day! Written several emails, chatted several times, sent bank statements, but no sensible answer! She always means to be patient, simply outrageous.

Am 08.04 wurden meine Auszahlungen

Von hyperino bewilligt, aber bis heute nichts angekommen! Mehrere Emails geschrieben, mehrmals gechattet, Kontoauszüge zugesendet, aber keine vernünftige Antwort! Heißt immer wieder gedulden sie sich, einfach unverschämt.

Dear Ganna,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that your withdrawal has been processed but never reached you? Which payment method you have opted for? Could you please advise if you have received any successful payments from this casino in the past?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Ganna,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.