CasinoInter - Der Spieler ist mit den Auszahlungsoptionen unzufrieden.

A payout is only possible via your crypto currency

so first deposit something again

this smells like cheating

Eine Auszahlung ist nur möglich über ihre Crypto Währung

also erst noch einmal was Einzahlen

das riecht nach Betrug

Dear Raphael,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand, that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, contracts with the payment providers, and bank restrictions, all have a major influence. Therefore this doesn’t necessarily have to be the casino’s mistake.

Nonetheless, casinos are free to decide which deposit and withdrawal options will be available. I am sorry, but don't see anything unfair with that.

Do not hesitate to let me know if there is anything else I could help you with, otherwise, I will be forced to reject this complaint.

Thank you for understanding.

Best regards,

Kristina

Dear Raphael,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.