Betor Casino - Der Player hat ein nicht näher bezeichnetes Problem.

After waiting here for 12 hours and trying to call their support, where they took my phone 2 times and then deliberately ignored me, they wrote to me the next day that they returned the amount, but it didn't happen!

Obviously, no one wanted to comment on it!

Po tom co sem 12 hodin čekal a snažil se dovolat na jejich podporu kde mi vzali telefon 2x a pak mě ignorovali záměrně mi druhý den napsali že částku vrátili ale nestalo se tak !

dál se mi k to u nikdo vyjadřovat očividně nechtěl!

Dear labsluk,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Betor Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Are you waiting for a deposit, refund or a payout? I will be waiting for your reply patiently.

Best regards,

Nick

Dear labsluk,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

I deposited money, the casino blocked it and allegedly sent the money back ... nothing, nothing, and nothing again!

and what about customer support at betor? those make me want to vomit!

vkládal jsem peníze casino mi to zablokovalo a udajně poslalo peníze zpátky ... nic nic a znovu nic !

a co se zákaznické podpory na betoru týče ? z těch je mi na zvracení !

Hello labsluk,

As long as the casino returned your deposit and you had no remaining balance or pending withdrawal on your casino account, they have every right to close it without any reasoning or prior notification.

Is there anything else we can assist you with?

Dear labsluk,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.

Because you answer absolutely nonsense, it is not worth communicating with you!

Protože odpovídáte absolutně nesmyslně nemá cenu s vámi komunikovat !