BetBoom Casino MX - Das Spielerkonto wurde zu Unrecht geschlossen.

Hello, good day. When I opened many casinos, I just registered them and left them there until recently when someone recommended this one to me. I verified my account, they accepted me, and I played, lost, won, deposited, and withdrew without any problems. Today, especially when I won a good amount, they blocked me and told me I had another linked account, which is a lie because I have screenshots showing that when I checked the account that was just blocked, it was shortly after they blocked the others.

Hola buenas, cuando abrí casinos muchos solo los registre y los dejé hay hasta apenas ahora que me lo recomendaron verifique una cuenta y me aceptaron y todo y jugué perdí gana deposite y retire sin ningún problema, hoy especialmente cuando gane una ganancia bien me bloquean y me dices que tengo otra cuenta vinculada cuando es mentira porque tengo las capturas que cuando verifique en la cuenta que me acaban de bloquear fue en poco tiempo cuando me bloquearon las otras.

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Dear coqueto1,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Is there any chance that someone from your household or using the same IP address has also created an account at this casino?
• Additionally, is there a possibility that you have previously established a gaming account at this casino?
• Have you ever accessed the site using a VPN?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Attila