Bet Casino - Der Spieler ist frustriert über Probleme bei der Einzahlung und unklare Werbeaktionen.

A complete parody, no attitude towards service, they just leave chats and conversations because they themselves don't know what it is, it says one thing, but it's actually another, it says 5, but it actually started at 10, that's why it says 5 everywhere, that's the minimum, I've entered many times, they don't know what's happening, how I got rid of them and this is another parody, you get 100 free spins from the cash calendar, which I'm sure happens extremely rarely, not that they'll give anything, but anyway, and suddenly these 100 free spins become 1 Betcoin and whatnot. I STRONGLY DO NOT RECOMMEND YOU WILL BE TERRIFIED!

Пълна пародия никакво отношение от обслужване направо си напускат чатове и разговори понеже те самите не знаят кое как е пише едно пък всъщност е друго пише 5 а всъщност започвало от 10 е защо навсякъде пише 5 че е минимума аз съм вкарвал колко пъти не знаят какво се случва както ги отърва и това вече е поредната пародия получаваш от кеш календара 100 фрии спина което съм сигурен че се случва изключително рядко не че ще дадат нещо но както и да е и изведнъж тия 100 фрии спина стават 1 Бет коинт и още какво ли не СИЛНО НЕ ПРЕПОРЪЧВАМ ЩЕ СЪЩЕЛЯЯАТЕ!

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear adrenalina94,

Thank you very much for submitting your complaint. I'm really sorry to hear about your issue with Bet Casino. I'm afraid I will need more information regarding your problem. Could you please elaborate?

Thank you in advance for your response.

Best regards,

Attila

Dear adrenalina94,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Attila
Casino.Guru